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  • Employee Relations Manager/Investigator

    Los Angeles, California 91330 United States California State University (CSU) Northridge Feb 06, 2026
    California State University (CSU) Northridge Employer:

    California State University (CSU) Northridge

    Why work at CSUN? At CSUN we foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. We offer an extensive range of benefits and resources that simply aren't found together anywhere else. In your search for new employment opportunities, please take advantage of the many resources that only the largest California State University can provide. Explore our current vacancies here: http://bit.ly/HRCSUN   California State University, Northridge exists to enable students to realize their educational goals. The University’s first priority is to promote the welfare and intellectual progress of students. To fulfill this mission, we design programs and activities to help students develop the academic competencies, professional skills, critical and creative abilities, and ethical values of learned persons who live in a democratic society, an interdependent world, and a technological age; we seek to foster a rigorous and contemporary understanding of the liberal arts, sciences, and professional disciplines. Learn more here: www.csun.edu  

    Apply Now View job Employer Profile

    Job Description

    The Employee Relations Manager/Investigator is responsible for providing advanced expertise in the day-to-day functions of the Employee Relations unit. This role supports the university’s commitment to fostering a culture of integrity that emphasizes inclusiveness, empathy, safety, and a sense of belonging in the campus community. The Employee Relations Manager/Investigator independently facilitates impacted party outreach efforts, intake meetings, and informal resolution processes. This role collaborates with students, staff, and faculty to address concerns and initiate conflict resolution efforts in a manner that prioritizes equity, restorative practices, and compliance with all policies. The Employee Relations Manager/Investigator develops and maintains working relationships with campus administrators, providing guidance by meeting with and communicating regularly on employee relations matters, policies and procedures, and Collective Bargaining Agreement interpretation. Independently applies judgment and knowledge of University and CSU policies and procedures, Collective Bargaining Agreements, and state and federal laws to provide solutions and/or resolution to personnel matters. Handles matters of a highly confidential and sensitive nature that includes collective bargaining, litigation, and budget. Provides support on special projects/assignments for the Director and the Associate Vice President for Human Resources, as assigned.

    Conflict Resolution:

    • Meets with individuals and/or groups involved in the dispute to understand the issue and each party's perspective.

    • Gathers information, reviews documents, and speaks to witnesses to understand the facts and circumstances surrounding the conflict.

    • Facilitates discussions, helps parties express their needs and concerns, and encourages open communication.

    • Serves as neutral third party to facilitate discussions on workplace disputes informally, helps parties reach mutual agreements, and draft resolution agreement documents.

    • Designs and facilitates tailored conflict resolution processes, including mediated conversations, resolution agreement development, and educational interventions that consider restorative practices.

    • Assists the parties in discussion of terms and conditions for a resolution, ensuring that the agreement meets the needs of all involved.

    • Drafts and finalizes resolution agreements in accordance with institutional policy and applicable laws.

    • Discusses employee performance engagement measures with campus administrators (e.g. discussion, training, mentoring, coaching, and/or education) as conflict resolution measures.

    • Tracks case timelines to ensure resolutions are completed promptly.

    • Maintains accurate records of all of all conflict resolution activities, their progress, and outcomes and prepares reports on dispute resolution metrics and trends.

    Investigations:

    • Receives and reviews concerns and complaints involving staff employee performance and unprofessional conduct.

    • Meets with the reporting individual to learn relevant details of the concern. Assesses the reported conduct and determines what actions and/or referrals are needed, including supportive measures, pursuant to university process or practice.

    • Engages with campus partners to coordinate supportive measures/resources.

    • Gathers facts by conducting interviews with involved parties and bystanders, procuring information and documents, and summarizing information.

    • Drafts final summary reports that includes relevant information, witness statements, and any proposed outcomes/recommendations. Documents more complex cases, including summaries of facts, findings, and the proposed outcome, level of detail will vary based on the scale and scope of the conduct.

    • Provides findings and supporting documents to the Director of Employee Relations.

    • Follows up with the reporting party at the conclusion of review, advising them that the matter has been addressed and will be monitored.

    Outreach, Training, & Collaboration:

    • Contributes to the development and delivery of workshops, presentations, and trainings for the campus community to promote awareness of conflict resolution options.

    • Provides guidance and resources to students, faculty, and staff on conflict resolution strategies and prevention measure.

    • Engages in collaborative and consultative approaches with campus administration partners and colleagues to I mprove communication skills, conflict management capabilities, and performance management.

    • Works closely with Information Technology, the Office of Equity and Compliance, and Benefits Administration on relevant matters.

    • Provides guidance and recommendations for problem resolution to department management.

    Labor Relations:

    • Ensures requirements of the Collective Bargaining Agreements are met by Human Resources, campus managers, and supervisors.

    • Interprets staff Collective Bargaining Agreements for the campus community.

    Case Management:

    • Maintains sensitive subject and case files, including summaries of facts, findings, and correspondence.

    • Generates statistical and historical reports and analyze data in response to internal and external inquiries.

    • Identified conflict trends/patterns, provide proactive solutions

    Strategic Planning:

    • Assist with strategic planning of various Employee/Labor Relations functions, including Unfair Labor Practice charges, contract grievances, and DFEH/EEOC complaints.

    • Develops solutions and makes recommendations for revisions to existing policies and procedures.

    • As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.
    • Performs other duties as assigned.


    Qualifications:
    • Equivalent to graduation from an accredited four-year college or university with a bachelor’s degree in a job-related field.
    • Equivalent to five years of progressively responsible human resources experience, including significant experience in employee and/or labor Relations within a collective bargaining environment.
    • Four-year academic requirement may be substituted for a combination of experience, formal training, professional credentials, and certifications from such organizations as the Society for Human Resources Management or Human Resources Certification Institute.


    Knowledge, Skills, Abilities & Leadership
    • Positive pro-active approach to employee relations that will provide strong support to the university's management and staff.
    • Advanced knowledge and expertise in employee relations, performance management, and disciplinary action administration.
    • Demonstrates strong analytical and investigative skills and excellent written and verbal communication skills.
    • General knowledge of methods and problems of organizational management; principles and practices of human resource management; and working knowledge of discipline administration and performance management programs.
    • Ability to interpret and analyze Collective Bargaining Agreements and solve complex problems arising within the context of those Agreements.
    • Ability to manage a complex employee relations program.
    • Gather and analyze data, conduct investigations, reason logically, and draw valid conclusions. Interpret and apply a variety of CSU and CSUN policies and procedures, state, and federal laws, rules, standards and procedures governing the human resource operation of the campus.
    • Quickly acquire a thorough familiarity with the organization and programs of the campus.
    • Establish and maintain cooperative working relationships within a diverse multicultural environment.
    • Clearly communicate ideas and recommendations.
    • Write reports, business correspondence, procedure manuals, and position statements.
    • Must be able to effectively present information and respond to questions from groups of managers, customers, unions partners, and the campus community.
    • Effectively resolve disputes through mediation or negotiation.
    • Plan, coordinate, and direct the work of subordinate staff engaged in various professional, technical, and clerical functions.
    • Make decisions and work effectively in a fast-paced environment.
    • Meet various deadlines consistently.
    • Exercises considerable judgement and discretion in effectively developing and maintaining effective working relationships.
    • Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment.
    • Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
    • Lead varying initiatives through a collaborative, service-oriented and communicative approach.
    • Demonstrated commitment to employee development, recognition, and accountability to further operational goals.


    Pay, Benefits, & Work Schedule
    • Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.
    • The anticipated HIRING RANGE: $110,000 - $120,000 per year, dependent upon qualifications and experience.
    • The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs.


    General Information
    • This position is a sensitive position as designated by the CSU.
    • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
    • The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
    • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
    • Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
    • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
    • Applications received through February 24, 2026, will be considered in the initial review and review of applications will continue until position is filled.
    • The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.


    Equal Employment Opportunity

    CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

    Work with purpose at the CSU.
    Your career can change lives, communities, and futures. Watch why CSU is more than a job: https://www.youtube.com/watch?v=2VXk4PPlSl4

    Advertised: Feb 05 2026 Pacific Standard Time
    Applications close:
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Everything You Need To Apply To Criminology Jobs In Government

Everything You Need To Apply To Criminology Jobs In Government

Are you ready to respond to the call of criminology within the government sector? With the right preparation and knowledge, you can turn your passion for criminal justice into your profession. Here we'll provide you with a step-by-step guide to help you understand the requirements and navigate the application process of some of the best criminology jobs in the nation.

 

Types of Criminology Careers in Government

The government offers a wide range of criminology jobs, each with its own unique responsibilities and requirements. Some popular positions include:

1. Crime Analyst
  • Analyze crime data to identify patterns and trends.
  • Assist law enforcement agencies in developing strategies to prevent and solve crimes.
  • Utilize statistical analysis and data visualization tools to present findings.
2. Criminal Investigator
  • Conduct investigations into suspected criminal activities.
  • Gather evidence, interview witnesses, and make arrests.
  • Collaborate with other law enforcement agencies and prosecutors.
3. Forensic Psychologist
  • Assess the mental health of individuals involved in the criminal justice system.
  • Provide expert testimony in court proceedings.
  • Develop treatment plans for offenders and support victims of crime.
4. Criminologist
  • Conduct research on the causes and consequences of criminal behavior.
  • Analyze crime data and develop theories to explain criminal activity.
  • Advise policymakers and law enforcement agencies on effective crime prevention strategies.
5. Forensic Science Technician
  • Collect and analyze physical evidence from crime scenes.
  • Perform laboratory tests on evidence using scientific techniques.
  • Provide expert testimony in court regarding forensic evidence.

Take the time to research each role and determine which one aligns best with your interests and skills. Consider shadowing professionals in your desired field or conducting informational interviews to gain a deeper understanding of the day-to-day responsibilities and challenges of each position and verify that it's the right for you.

 

Educational Requirements

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To be accepted into a criminology department, you'll need to meet specific educational requirements. While the exact requirements may vary depending on the position and agency, most roles require at least a bachelor's degree in a relevant field.

1. Bachelor's Degree
  • Most entry-level criminology jobs in government require a Bachelor's degree.
  • Common majors include criminology, criminal justice, psychology, sociology, or political science.
  • Some positions may accept degrees in related fields, such as social work or public administration.
2. Master's Degree
  • Some advanced or specialized positions may require a Master's degree.
  • A Master's degree in criminology, criminal justice, or a related field can enhance your knowledge and skills.
  • Pursuing a Master's degree can also help you stand out from other applicants and increase your earning potential.
3. Doctoral Degree (PhD)
  • Certain high-level positions, such as criminologists or research roles, may require a PhD.
  • A doctoral degree involves extensive research and original contributions to the field of criminology.
  • Obtaining a PhD can open doors to academia, policy-making, and leadership roles within government agencies.

While a Bachelor's degree is the minimum requirement for most criminology jobs, proceeding to earn a Master's or Doctoral degree can significantly boost your career prospects!

In addition to formal education, many government agencies also value relevant certifications, such as:

  • Certified Crime Analyst(CCA)
  • Certified Criminal Justice Specialist(CCJS)
  • Certified Fraud Examiner(CFE)

Obtaining these certifications demonstrates your expertise and commitment to professional development.

It's essential to research the specific educational requirements for your desired job and plan your academic journey accordingly. Consider reaching out to professionals in your target role or contacting the hiring agency directly to gather more information on their preferred qualifications.

 

Work Experience and Internships

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While education lays the foundation for a career in criminology, hands-on experience is equally essential. Government agencies often seek candidates with relevant work experience or internships, as it demonstrates your ability to apply your knowledge in real-world settings.

1. Internships
  • Many government agencies offer internships for students or recent graduates interested in criminology.
  • Internships provide valuable opportunities to gain practical experience and network with professionals in the field.
  • Look for internships with local, state, or federal law enforcement agencies, courts, or correctional facilities.
2. Entry-Level Positions
  • Some government agencies hire candidates for entry-level positions that relate to criminology, such as police officers or probation officers.
  • These roles can serve as stepping stones to more advanced criminology positions.
  • Gaining experience in entry-level positions can help you understand the inner workings of the criminal justice system and develop essential skills.
3. Volunteer Work
  • Volunteering with local law enforcement agencies, victim support organizations, or community outreach programs can provide valuable experience.
  • Volunteer work demonstrates your commitment to the field and can help you build relationships with professionals in the industry.
  • Consider volunteering with organizations that align with your specific interests, such as domestic violence shelters or youth mentoring programs.

Don't wait until after graduation to start gaining experience! Seek out internships and volunteer opportunities early on to build your resume and stand out from other applicants.

When applying for criminology jobs in government, be sure to highlight your relevant work experience and internships on your resume and cover letter. Describe your responsibilities, achievements, and the skills you developed in each role.

In addition to formal internships and work experience, consider pursuing research projects or assisting professors with their studies. Demonstrating your ability to conduct research and analyze data can be a valuable asset in many criminology jobs.

Collaborating with professors on research projects not only enhances your skills but also provides opportunities for mentorship and professional recommendations.

Remember, the key is to gain practical experience that aligns with your career goals in criminology. Be proactive in seeking out opportunities and making the most of each experience to build a strong foundation for your future career.

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Essential Skills for Criminology Professionals

To excel in a criminology career within the government sector, you'll need a diverse set of skills. These skills will help you navigate complex cases, communicate effectively with colleagues and the public, and make data-driven decisions.

1. Critical Thinking and Problem-Solving
  • Analyze complex information and evidence to draw logical conclusions.
  • Identify patterns and connections in criminal behavior and activities.
  • Develop innovative solutions to prevent and solve crimes.
2. Strong Communication and Interpersonal Skills
  • Effectively communicate findings and recommendations to colleagues, superiors, and external stakeholders.
  • Collaborate with team members and other agencies to achieve common goals.
  • Build trust with victims, witnesses, and community members.
3. Emotional Intelligence and Empathy
  • Demonstrate understanding and compassion when interacting with victims and their families.
  • Manage stress and maintain composure in high-pressure situations.
  • Practice self-care and maintain a healthy work-life balance.
4. Attention to Detail
  • Carefully examine evidence and data to ensure accuracy and thoroughness.
  • Maintain meticulous records and documentation.
  • Identify minor details that could be crucial to a case or investigation.
5. Proficiency in Data Analysis and Research
  • Utilize statistical analysis techniques to interpret crime data and identify trends.
  • Conduct thorough research to support investigations and decision-making processes.
  • Stay up-to-date with the latest research and best practices in the field of criminology.
 

Navigating the Government Job Application Process

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Applying for criminology jobs in the government sector can be a complex and competitive process. However, with the right strategies and preparation, you can increase your chances of landing your dream job.

1. Create a Profile on CareersInGovernment.com.

  • CareersInGovernment.com

    offers jobs in the U.S. federal government.

  • Create a detailed profile that highlights your education, experience, and skills.
  • Upload a tailored resume and cover letter for each job application.
2. Tailor Your Application Materials.
  • Carefully review the job posting and identify the key qualifications and requirements.
  • Customize your resume and cover letter to showcase how your experiences and skills align with the specific job duties.
  • Use keywords from the job posting to demonstrate your fit for the role.
3. Prepare for the Assessment Process.
  • Many government jobs require applicants to complete assessments, such as written tests or structured interviews.
  • Research the types of assessments commonly used for your desired position.
  • Practice sample questions and scenarios to build your confidence and skills.
4. Be Patient and Persistent.
  • Government hiring processes can be lengthy, often taking several months from application to job offer.
  • Stay organized and keep track of your applications and follow-up tasks.
  • Continue to apply for relevant positions and network with professionals in the field.

In addition to these steps, it's essential to network and build relationships with professionals in the criminology field. Attend job fairs, join professional organizations, and connect with alumni from your academic program to expand your network and learn about potential job opportunities.

When applying for government jobs, be prepared for additional steps such as background checks, security clearances, and drug screenings. These processes can take time, so be patient and responsive to any request for information or documentation, completing the action in a timely manner.

 

Conclusion

Pursuing a criminology job in government can be a challenging but incredibly rewarding journey. By understanding the educational requirements, gaining relevant experience, developing essential skills, and navigating the application process, you'll be well-prepared to launch a successful career in this dynamic field.

Building a career in criminology within the government sector requires dedication, perseverance, and a willingness to adapt to change. Stay informed about the latest trends and best practices in the field, and actively seek out opportunities to expand your knowledge and skills.

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Elevate your career or find the ideal government talent on Careers in Government! Explore and shape the future with us.

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