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Job Description

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

• Develops and implements short- and long-range plans, programs, and personnel to meet organizations needs with respect to digital access to infrastructure records.
  
• Develops and oversees continuous technology-driven workflow enhancements as AW infrastructure records are made directly accessible across multiple platforms by all authorized users at any time.
  
• Develops, revises, and implements standard operating practices, policies, and procedures to ensure data accuracy and reliability, GIS technical and quality assurance and standards, and documentation.
  
• Manages the development and training of all subordinates in evolving technology environment particularly GIS, CAD, document management, and permitting enterprise software.
  
• Develops, implements, and maintains a quality control program to ensure accuracy and completeness of infrastructure records database and compliance with State, Federal, and Local regulatory and legal requirements.
  
• Develops and negotiates contracts; manages the implementation of contracts; ensures compliance with the terms and conditions and all applicable City of Austin (COA), State, and Federal requirements.
  
• Determines goals and objectives in alignment with executive priorities including departmental strategic plans and organizational performance enhancement initiatives such as Effective Utility Management.
  
• Manages interdepartmental (Development Services, Public Works) and intradepartmental (AW Information Technology, AW Engineer Services, AW Finance) collaborations and relationships to achieve continuous process improvement goals.
  
• Manages and sets priorities for teams responsible for digital data acquisition including direct reports, other COA forces, and external contractors.
  
• Manages and sets priorities for teams responsible for AW records accuracy and completeness issues, including document management and transmittal, as well as field investigations and data collection.
  
• Manages and provides escalation support to staff in resolving inquiries, complaints, and issues from both internal and external customers.
  

• Knowledge of supervisory and managerial techniques and principles.
  
• Knowledge of core requirements for use of GIS in for municipal infrastructure
  
• Knowledge of project management techniques and principles.
  
• Knowledge of fiscal planning and budget preparation.
  
• Knowledge of contract administration, current literature, developments, and trends in the field of GIS, automated mapping, and facilities management.
  
• Skill in oral and written communications.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software applications.
  
• Skill in data analysis and problem solving.
  
• Skill in handling conflict and uncertain situations.
  
• Ability to quickly recognize and analyze irregular events.
  
• Ability to establish and maintain effective communication and working relationships with City employees and the public.
  

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in Geographic Information Science, Planning, Architecture, Engineering, Geography, Geology, Environmental Science, Computer Science, Business, Public Administration, or in a field related to the job, plus four (4) years of related experience in developing and implementing a comprehensive infrastructure geographic information system, including at least two (2) years of experience which were in a lead or supervisory capacity.
  
• Graduation with a master’s degree from an accredited college or university may substitute for experience up to a maximum of two (2) years.
  
• Experience may substitute for education up to four (4) years.
  

• Experience developing, communicating and implementing a clear vision and direction for employees, and providing training to meet performance goals.
  
• Experience managing a team responsible for technical document and information management and/or GPS data sets for incorporation into Geographical Information Systems in a production multi-user editing environment using ESRI products (ArcGIS, ArcSDE).
  
• Strong verbal, written, and interpersonal communication skills
  
• Knowledge of pipeline construction and/or land development
  
• Ability to travel to more than one work location
  

• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position.
  
• Provide each job title and accurate employment dates for all jobs included on the application.
  
• Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used.
  
• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• A résumé is required but will not substitute for a complete employment application. Incomplete applications will not be considered.
  
• A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.
  

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
  
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
  

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
  
• Austin Water will review all secondary employment.
  
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.