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Job Posting Closes at 11:59PM on:02/11/26
Division:Business Innovation & Technology Division
Management Level:Individual Contributor
Scheduled Weekly Hours:40
Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
Description: JOB DESCRIPTION SUMMARY: We’re looking for a Systems Analyst / Service Manager who can expertly support multiple enterprise software applications and act as a senior-level system administrator for key county appl ications . This role blends deep technical expertise with strong communication , product ownership, and service leadership .
SCHEDULE: This position follows a hybrid schedule, working 40 hours per week from Monday to Thursday, with in-office presence required as needed
COMPENSATION: Hiring Range: $1 2 5 , 00 0 - $ 13 2 ,000 US D Annually
Compensation will be determined based on education, experience and skills.
BENEFITS: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including
a starting bank of 40 hou rs of PTO for new hires ; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information, click here for our Total Rewards summary.
ESSENTIAL DUTIES: - Support a portfolio of enterprise software applications, ensuring stability, performance, usability, and strong vendor management.
- Serve as the primary liaison between business stakeholders and technical teams.
- Lead enhancement planning, backlog prioritization, release management, incident response, and product roadmaps.
- Champion platform governance, quality assurance, and standardized processes.
- Manage API integrations, data flows, and cross-system workflows.
- Apply Agile practices to track work, communicate progress, and deliver solutions.
- Formulates and defines systems sc ope and objectives , participate s in devel opm ent including analysis, design, programming, test ing and imple mentation. Proposes project scope and overall requirements; analysis of system capabilities and their utilization in meeting customer requirements; and design, programming and testing procedures. During the implementation phase, may develop plans and programs to convert the existing data to the new system. Determination of algorithms and procedures for data conversio n. Plans an d executes integration and acceptance testing, then creates system documentation and user training materials. Determines appropriate testing requirements and procedures. Delivers training to all levels of users. Develops plans and programs to convert the existing data to new systems.
- Operates, maintains , troubleshoots and repairs applications to ensure effective and reliable operation. Determines appropriate operations and maintenance processes and procedures. Modifies and/or updates the application and supporting environment to ensure reliable operation. Interfaces with internal and external technical resources to resolve conversion and/or production issues. Determination of root issues and creation of solutions.
- Writes and may review document procedures from less experienced staff members . Dete rmination of structure, formatting and content of documentation.
- Evaluates new and existing hardware/ software s olutions and makes a recommendation based on implementation feasibility and cost . Determines solutions to be evaluated, evaluation criteria, each solution's match to the criteria. Understands all aspects of the system and how they work together to ensure a high performing, reliable, scalable application that meets the needs of the county. Includes a complete understanding of the underlying hardware and software architecture, and how the servers, databases, programming and maintenance of complex technical systems function.
- Other duties and responsibilities as assigned.
QUALIFICATIONS: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Minimum Qualifications:
Experience: At least three years of systems administration experience with the installation and maintenance of systems for a significantly sized local enterprise.
Education: Bachelor's in computer science, Electrical Engineering, or Information Technology or equivalent technical training specific to system administration.
Desired License/Certifications: MCSA, MCSE, MCSM, MCITP or MCTS (Exchange or Windows Server Highly Desired)
*Note: An equivalent combination of education and experience is acceptable.
Preferred knowledge, skills and abilities:
Industry-specific Knowledge:
- Systems analysis ranked 1st
- SQL development (SSIS / SSRS) ranked 2nd
- Project management ranked 3rd
- API integration, product ownership, and cross-functional project delivery.
- E nterprise systems administration experience.
- Experie nce lead ing incident response and system diagnostics.
- Experience designing enterprise architectures and planning for growth.
- Skilled in Agile methodologies.
- Five (5) or more years of experience
- Open to embracing the challenge of learning various new systems & processes (Ideal candidate)
Plus :
- Excellent communication skills across all levels of the organization.
- Ability to translate technical information into business language.
- Experience with cloud-native, virtualized, and on-premises environments.
- Proactive mindset focused on reliability and continuous improvement.
- Local government experience
- PMP/CSM, Microsoft SQL, ITIL, certifications
Additional Job Information: - Criminal History and MVR Background Checks are requi red for ev ery position.
- A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Driver’s license within 30-days of hire or beginning to serve as an intern or volunteer.
- Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.
- In any materials you submit , you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
- All Jefferson County Employees must apply through their internal profile.
Accommodat ions Stat ement : We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact careertalent@jeffco.us . This contact is for accommodation requests only and cannot provide application status updates.
APPLICATION: Qualified applicants are encourage d to apply immediately . All applicants must submit an online employm ent application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities
A resume and cover letter submitted with your application are encouraged but will not substitute for the information requested on the appl ication. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal .
For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs
Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or CareerTalent@Jeffco.us
Education:Experience:Work Experience: Minimum three years
Certifications:Languages:Category:Information Technology Services