Paralegal (Collections)

Job Description:

Paralegal (Collections)

Description

Law Department, Collections Division
Pay Range: starting at $25.27 per hour
Work Location: 414 E. 12th St.
Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
Application Deadline: May 28, 2026


Responsibilities

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What you'll do

• Manage a large volume of post-judgment earnings tax collection cases, ensuring accurate tracking and timely progression of assigned matters.
• Research employment and banking information to determine the most effective garnishment method, supporting successful collection of amounts due on judgments.
• Draft and process garnishments, Satisfactions of Judgment, releases of garnishment, and payoff letters for title companies to ensure legal accuracy and timely case resolution.
• Monitor and manage payment plans for assigned cases, ensuring compliance with agreed terms and maintaining accurate records.
• Communicate with the public through email, phone calls, and in-person interactions to provide information, answer questions, and resolve issues related to collections.
• Perform additional paralegal and case-related tasks as assigned to support the overall effectiveness of the Collections Division.

What success looks like

• Garnishments, releases, and satisfaction documents are prepared accurately and processed without delays.
• Payment plans are tracked consistently, with issues identified and addressed promptly.
• Case files and records are well-organized, current, and audit-ready.
• Members of the public receive clear, professional, and respectful communication.
• Attorneys and supervisors can rely on your work to support efficient and compliant collections operations.

What you get

• Hands-on experience in collections law, post-judgment enforcement, and case management.
• Opportunity to work independently while remaining part of a collaborative legal team.
• Skills and experience that support long-term growth within legal or public service roles.

Why this role matters
Effective post-judgment collections help the City recover funds owed while ensuring processes remain fair, accurate, and compliant with the law. This role plays a key part in maintaining the integrity of the legal system, supporting City operations, and providing clear communication to the public during sensitive financial matters.


Qualifications

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REQUIRES

• An accredited Associate's degree or certificate in paralegal studies (sometimes also called legal assistant or other similar terms); OR an accredited Bachelor's degree; OR high school graduation and 3 years of experience working in a law office performing administrative work.

Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).