Management Analyst - Probation Department (Open and Promotional)

Job Description:

Management Analyst - Probation Department (Open and Promotional)

Description

Description

The San Mateo County Probation Department is currently seeking well-qualified candidates for the position of
Management Analyst .

The Probation Department is seeking a skilled Management Analyst to provide high-level operational analysis, data management, and program oversight. This position serves as a strategic link between data and executive decision-making, helping to drive departmental efficiency, ensure regulatory compliance, and measure the success of programs across Adult, Juvenile, and Institution services.

The Ideal candidate will have:

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  Strong analytical skills with the ability to translate complex data into clear, actionable recommendations.
  
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  Experience in contract administration and grant monitoring.
  
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  Excellent written communication skills for drafting technical reports, board memos, and policy documents.
  
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  Ability to work collaboratively with diverse groups, including government officials, community providers, and internal staff.
  

The County of San Mateo Probation Department's mission is to enhance community safety, reduce crime, and assist the victims of crime through offender accountability and rehabilitation. The Probation Department strives to be a proactive and innovative agency which facilitates positive changes in offenders' behaviors that reduce recidivism and foster a law-abiding lifestyle.

To learn more about the department, visit: https://www.smcgov.org/probation

NOTE: The eligible list generated by this recruitment may be used to fill current and future vacancies.

Examples Of Duties
Duties may include, but are not limited to, the following:

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  Perform complex analysis of caseloads and workload distributions to identify trends and operational needs.
  
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  Develop and maintain public-facing data dashboards to promote transparency and accountability.
  
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  Collaborate with external evaluators to assess the effectiveness of grant-funded programs and services.
  
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  Monitor program outcomes to ensure they meet goals.
  
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  Assist executive leadership in the oversight of performance measures.
  
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  Develop and manage program budgets, grant funds disbursement; ensure that grant awards stay within funding limits.
  
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  Track and monitor the department's adopted budget and prepare periodic budget reviews for submission to County departments, administration, and the Board of Supervisors.
  
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  Formulate and prepare budget completion schedules, calendars, and deadlines, and ensure timely completion of budget deliverables.
  
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  Manage the full lifecycle of contracts with community-based organizations, including writing requests for proposals (RFPs), monitoring compliance, and processing invoices.
  
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  Prepare and submit mandatory reports to state agencies to ensure compliance with funding requirements and legal mandates.
  
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  Coordinate data collection for annual surveys and legislative requests.
  
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  Assist in the development of long-term departmental goals, system improvement plans, and annual reports.
  
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  Represent the department in inter-agency meetings with county partners, community stakeholders, and governing councils to coordinate services and policy implementation.
  
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  Coordinate with partner agencies to manage administrative claiming and reimbursement processes for state and federal funding streams.
  

Qualifications

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, public administration, or a related field. At least one year of professional administrative experience is typically required at the Associate Management Analyst level, and at least 3 years for the Management Analyst level.

Knowledge of:

• Project and/or program management, analytical processes, and report preparation techniques.
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Research and reporting methods, techniques, and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work, such as MS Office and Adobe Suites.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the assigned area of responsibility.
• Principles and practices of public administration as applied to operational units and program administration.
• Principles and practices of county management and government.
• Sources of information related to a broad range of county programs, services, and administration.
• Basic principles, practices, and procedures of funding sources and grant funds disbursement.
• Principles and practices of contract administration, negotiation, and evaluation, public agency budget development and administration, and sound financial management policies and procedures.
• Recent and ongoing developments, current literature, and sources of information related to the operations of the assigned division.
• Record-keeping principles and procedures.
• Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.

Ability to:

• Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
• Coordinate and oversee programmatic administrative, budgeting, and/or fiscal reporting activities.
• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
• Conduct research on a wide variety of administrative topics, including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Establish and maintain a variety of filing, record-keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate and maintain modern office equipment, including computer equipment and specialized software application programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Reason logically and creatively and utilize a variety of analytical techniques to resolve complex and specialized managerial problems.
• Plan, organize, and carry out assignments from management staff with minimal direction.
• Plan and conduct effective management, administrative, and operational studies.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.

Licenses and Certifications:

• Depending upon the assignment, possession of a valid California Driver's License.

Application/Examination
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score.

A supplemental application questionnaire must be submitted in addition to the standard San Mateo County employment application. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Thursday, May 28, 2026, 11:59 PM PST
Application Screening: June 8 - 12, 2026
In-Person Civil Service Panel Interviews: July 9 and/or 10, 2026

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

San Mateo County is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.



Analyst: Sedrick Dixon (05142026) (Management Analyst - D181)

Salary:

$121,264.00 - $151,611.20 Annually