Event Ambassador

Job Description:

Event Ambassador

Description

Description

Under direction from the Marketing & Events Lead, the Event Ambassador is responsible for hosting weekend birthday parties, facility rentals and other events at the Palo Alto Junior Museum and Zoo. Event Ambassadors are responsible for providing a great guest experience by being a host for a variety of events, and may be called upon to assist with Museum admissions as needed.

During weekend birthday parties, Event Ambassadors will assist with room setup, facilitate preselected science and nature programs, and ensure proper room reset. The Event Ambassdor will assist the party host (customer) within the limits of the rental, and will help potential event customers by providing tours, and discussing program options, fees and application information.

We are looking for a warm and enthusiastic person who is gracious even when laying down the rules to our customers. As a representative of the Junior Museum, it's important that this position come across as highly professional, organized, and familiar with the Junior Museum's offerings, layout, and protocols. Because the Event Ambassador will work with children, they must have a California driver’s license, pass a Department of Justic Background check and produce a negative TB test as part of the City’s onboarding process.

Preferred candidates will have experience working with children, understand classroom management techniques, and have a willingness to learn to facilitate our science birthday party programs. These are age-appropriate and fun inquiry-based activities that include experiments, crafts projects, and encounters with live animals. Hosts are trained to conduct the hand-feeding of flamingos, and may handle birds, domestic rabbits, rats, hedgehogs, snakes, lizards, and a variety of invertebrates.

This is an SEIU Hourly (limited-benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.

Minimum Qualifications

Position requires at least 2 years of experience and specialized skills or advanced certifications in a related field including:

Summer Camps
Teen Outreach Leaders
Coaches
Substitute Teachers
Sports Camp Leaders (CPR and First Aid)
Sport Officials (CPR and First Aid)
Pool Manager
Gymnastics/Dance Instructors (Recreation Leader II requirements and Safety Certification and one of the following certifications: Professional Development Program II, Kinder Accreditation for Teachers or Movement Education and Learning Development.)

Supplemental Information

Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

The City of Palo Alto is an Equal Opportunity Employer (EEO). In compliance with the American with Disabilities Act (ADA), the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both perspective and current employees to discuss potential accommodations with the employer.

City of Palo Alto offers the following benefits to those in a SEIU Hourly position:

Medical Stipend
$3.80 effective the pay period including July 1, 2024.

Sick Leave
Earn .03 hour of sick leave for each hour worked.

Retirement
City of Palo Alto PST (Part-time, Seasonal & Temporary Employees) Retirement Plan

Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.

Closing Date/Time: 8/7/2026 11:59 PM Pacific

Salary:

$24.93 - $30.60 Hourly