Door Guard / Gate Monitor

Summary

Description

• Monitor passengers in other high-traffic areas

• Direct passengers to appropriate lines, checkpoints, counters, or boarding areas

• Provide friendly and professional customer assistance to passengers

• Identify and escalate operational issues, safety hazards, or service disruptions to leadership

• Monitor compliance with safety, security, and airport regulations

• Assist during irregular operations, flight delays, cancellations, and peak travel periods

• Maintain professionalism and composure in high-volume and fast-paced environments

• Perform other duties as requested

Qualifications

Experience

Required

• 1-2 year: customer service

Preferred

• 1 year: security (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Job Description

Description

• Monitor passengers in other high-traffic areas

• Direct passengers to appropriate lines, checkpoints, counters, or boarding areas

• Provide friendly and professional customer assistance to passengers

• Identify and escalate operational issues, safety hazards, or service disruptions to leadership

• Monitor compliance with safety, security, and airport regulations

• Assist during irregular operations, flight delays, cancellations, and peak travel periods

• Maintain professionalism and composure in high-volume and fast-paced environments

• Perform other duties as requested

Qualifications

Experience

Required

• 1-2 year: customer service

Preferred

• 1 year: security (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.