Government Careers

  • Public Programs Support Specialist

  • Maximus
  • Sunland Park, New Mexico 88063 United States View Map

Summary

Maximus is seeking a Customer Service Representative to support large-scale government programs. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely information on eligibility, status, and program guidelines.You will document all interactions, follow strict privacy standards, and escalate complex issues as needed, contributing to improved citizen experiences and the success of public-sector initiatives.#J-18808-Ljbffr

Job Description

Maximus is seeking a Customer Service Representative to support large-scale government programs. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely information on eligibility, status, and program guidelines.You will document all interactions, follow strict privacy standards, and escalate complex issues as needed, contributing to improved citizen experiences and the success of public-sector initiatives.#J-18808-Ljbffr

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Government Careers

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